Job Description

You will support our Claims Departments with various processes throughout the claim journey. You will primarily be raising and authorizing claims payments for Motor, Property and some Injury claims. The provision of quality customer service is crucial to the role and you will also be expected to speak with policyholders to address any queries and liaise with third party suppliers, such as loss adjusters, to gather all relevant information to progress a claim.
This is an exciting opportunity which will provide you with a great introduction into the world of insurance and a good overview of our various Claims Departments, which may well be areas you wish to progress into in the future.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Annual pay review
• 25 days annual leave + bank holidays + buy more holidays if you love to travel
• Health and Wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Assistance Programme
• Contributory pension scheme, up to 20%, including your 8% contribution
• Access to savings at High Street brands
• Season ticket loan to help with your travel costs
• Opportunity for funded Chartered Insurance Institute learning and professional development.
• Employee discounts on a range of Mutual Insurance products.

Required Knowledge, Skills, and Abilities

The successful candidate will have a strong commitment to customer service with an eagerness to learn. You’ll also be able to adapt to using new systems and effectively meet challenging deadlines alongside the ability to work within a fast-paced environment where multi-tasking and prioritization is key.

Previous insurance experience is not essential as we will provide you with all the training and support you need to get you up to speed.