Job Description

You will provide front of house and meeting management reception duties along with secretarial administration support for the office.

• Meeting and greeting clients, suppliers and employees from other offices
• Booking, set up and managing meeting rooms to a consistent and high standard
• Organizing catering and refreshments for internal and external meetings and events
• Liaison as needed with other internal teams to ensure all client and visitor needs are met
• Logging all visitors on security log and issuing of passes
• Organizing courier and taxi bookings
• Monitoring and ordering of office groceries and suppliers
• Occasional cover for the Telephones Team
• Processing Incoming/Outgoing post, scanning of documents and distribution to relevant people or teams. Ensuring safe practice of mail handling is followed.
• Claiming and processing Secretarial service requests from our Secretarial system (request log). This will include processing requests including but not limited to; making travel and accommodation bookings for employees, creating purchase orders, document processing.
• Monthly Expenses Reconciliation for Line and Senior Manager
• Stationery stock control and ordering for the local office
• Secretarial Team Meeting arrangements; invites, agenda preparation, minutes and distribution

Benefits:

• Competitive discretionary annual bonus
• Core benefits paid for by company including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading
• A generous pension scheme where we contribute 8% of your salary from day one of your employment
• Employee Assistance Programme to support you and your family through any concerns or challenges you may experience
• A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness Centre’s, travel and leisure companies

Required Knowledge, Skills, and Abilities

• 5 GCSE’s or equivalent at level C/4 or above, including math and English.
• Has good verbal communication style and has a good grasp of grammar and spelling
• Is conscientious ensuring that work is completed to a good standard and within specified timescales
• Is flexible and responsive to changing needs
• Remains calm under pressure. Is always polite and courteous to clients and staff
• Previous office administration or customer service experience preferred but not necessary.