Job Description

• Assist with all areas of administration within the department within the Company’s Quality procedures
• To direct vehicles through the inspection process system efficiently
• Open & Close digital sales for Remarketing sales team
• To make certain that quality, standards and complete customer satisfaction is maintained at all times.
• Raise Credits for returned items
• Contact customers as required to arrange return of missing items
• Assist with Internal Audits, reviews and stock checks of site returns
• Collate all relevant information required for Permanent Supervision Controls
• Ensure that all relevant details relating to any vehicle in termination is updated in all applicable system
• Identify and report on areas for improvement and non-compliance to agreed processes
• Manage process within team – requesting, documenting & processing
• Ad hoc projects

What we can offer?

• Generous contributory pension scheme
• 25* days holiday, in addition to Bank Holidays
• Volunteering days to assist in charity work/CSR Initiatives
• Flexible working options available
• Study leave where applicable
• Enhanced parental leave
• Occupational Health Programme
• Introduction bonuses for referring an Employee or Customer
• Access to LinkedIn Learning/time towards to your CPD
• Cycle2work Scheme
• Progressive/collaborative culture

Required Knowledge, Skills, and Abilities

• Experience working in an administrative support environment
• Good communication skills i.e. face to face, telephone, e-mail, report writing
• Problem solving
• Time management
• Good standard in IT literacy with particular focus on Microsoft Excel and Word
• Good level of numeracy
• Knowledge of BVRLA guidelines