Job Description

• We’re needing even more welcoming and approachable people to help make things more straightforward for our customers.
• We’re deeply passionate about making a difference to customers, businesses and communities. With us you’ll get genuine opportunities to learn and develop as part of our inclusive, values-led organization.
• Honest, conscientious and genuine, caring about helping people move forward with their finances.
• The ability to quickly build rapport to understand your Customer’s needs to give them a truly excellent experience.
• Acting with care and integrity - making time to resolve queries and building the trust to provide great service.

You could be greeting customers at the welcome desk, helping them at the counter or working in other branch areas. 

Required Knowledge, Skills, and Abilities

• We’ll need you to be hardworking ideally with previous experience of delivering excellent service - no banking or finance experience is necessary.
• Great attention to detail (forms, figures, systems, cash etc.)
• You’ll be a genuine teammate - collaborating with your branch colleagues to ensure our customers’ needs are met.
• We also need your flexibility to work across a number of branches in the local area and some Saturdays when needed.