Job Description

You will take a leading role in the key areas of resourcing, planning, monitoring engagement progress, budget management and acting as a key client liaison for non-technical matters. You will work with the executives of the business along with supporting other members of the account coordination team.

• Coordinating the planning and budgeting process for key client engagements
• Assist in resource allocation, budget creation while ensuring job and staff scheduling is up-to-date on our internal system
• Liaise closely with key account stakeholders (internal and external) on an ongoing basis becoming the central contact for non-technical account queries
• Maintain manager to partner review schedule, booking time as applicable
• Proactively manage a portfolio by assisting engagement managers in a number of administrative tasks
• Provide in-depth analysis on engagement economics and other financial analytics
• Monitor engagement progress in line with agreed timetable identifying potential issues/delays and communicating with the relevant parties on such delays
• Prepare billings and liaise with managers for portfolio review and sign off
• Organize internal and external meetings and events and all related logistics
• Constantly try to develop new and improved ways in how we operate and how we report performance.

Required Knowledge, Skills, and Abilities

• Excellent people skills - requiring demonstrated poise, tact and diplomacy
• Excellent communication skills – both written and verbal with an ability to interact with and communicate effectively with people at all levels within the firm and externally
• Strong numerical, analytical and attention to detail skills
• Proven experience owning and delivering projects on own initiative
• Attention to detail in composing and proofing materials
• Proven experience of project coordination; in establishing priorities, scheduling and meeting deadlines combined with strong organizational skills and with an ability to priorities an often conflicting workload
• High level of competency in MS Office suite. In particular a strong knowledge in excel is required
• Proven experience of pro-actively managing upwards to ensure that project deliverables meet the agreed timetable
• Professional, confident, credible, enthusiastic team player with a high level of flexibility and a “can do” attitude
• Strong customer service focus and ability to anticipate both team and client requirements
• Experience in a professional services environment at executive (or equivalent) level
• Relevant degree qualification