Job Description

• Expertly handle and develop existing accounts nominated by the Customer Services Manager
• Deal effectively with customer correspondence, telephone calls or any other means of communication in relation to sales enquiries, sales orders and queries
• Accurately complete all necessary documents, in accordance with office procedures to expedite orders, enquiries or queries
• Maintain an efficient filing system, in accordance with office procedures
• Monitor and chase any outstanding items, including proofs, samples delivery schedules, etc

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• A career with a global packaging company where sustainability, safety and inclusion are business drivers and foundational elements of the daily work

Required Knowledge, Skills, and Abilities

• Experience in customer service, account relationship and order management
• Ability to carry out administrative functions accurately and efficiently
• Proficient in Microsoft Office Suite Programs
• Attention to detail and accuracy
• Ability to develop empathy with colleagues and customers
• Commercial understanding and awareness
• Confident communication / presentation skills
• Team working experience