Job Description

You will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. We expect that our Sales Associates help deliver a memorable retail experience by:

• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

You will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From a n induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Required Knowledge, Skills, and Abilities

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude, facing all situations in the store
• You are passionate about our brand, fashion, and retail in general
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are flexible when it comes to working weekends, evenings and holidays as necessary