Job Description

Training will be provided in the use of all company software systems and associated procedures/processes. Your core responsibilities will be to provide short and long term Operational/Administration support for the Rental function and you will also be required to provide cover for the Rental Manager in their absence.

• Answering the telephone and dealing with customer inquiries whilst providing excellent customer service at all times
• Raising rental agreements and termination documents
• Working closely with the Rental Manager and the Business Development Manager, ensuring a proactive dynamic approach is taken in maximising all Rental opportunities
• Sourcing additional vehicles from other Depots
• Accurately and comprehensively inputting data on to both manual and computerised systems
• Liaising with suppliers to ensure pre-organised work is complete and relevant paperwork is obtained
• Scanning vehicle compliance paperwork such as certificates across to customers prior to a Rental taking place

Employee Information and Benefits:

• 20 days holiday plus 8 bank holidays, holidays will increase by an additional day with every 2 years of service, up to a maximum of 25 days
• Annual pay reviews and discretionary annual company bonus - based on profit share
• Contributory pension scheme effective immediately
• Death in Service pay-out: two times annual salary

Required Knowledge, Skills, and Abilities

• Proficiency to an intermediate level with Microsoft packages: Word, Excel and Outlook
• Excellent telephone manner, organisational and communication skills
• Sound geographical knowledge of the UK
• Ability to multi-task in a fast-moving and changeable environment and flexibility in your approach, to suit the business needs