Job Description

Our well known client are looking for someone on a temporary ongoing basis to assist their team with customer service and administrative duties.

• Coordinating with engineers and customers
• Arranging installation of equipment with engineers
• Responding to customer queries via telephone and email
• Maintaining customer records
• Maintain the equipment database with all relevant certificates, service records and invoices
• Liaise with specialist subcontractors

Benefits:

• Eye vouchers
• Shopping discounts
• Pensions
• 24/7 Counselling

Required Knowledge, Skills, and Abilities

• Strong customer service skills
• Ability to be flexible and think quickly to solve any problems as they arise
• Effective communication skills with the ability to deal with potential conflicts of interest
• Great system knowledge
• Organised and efficient