Job Description

We combine the power of people, technology, and consumer insight to deliver moments that matter. You will be the connection between brands and their audience, so every day will be exciting, challenging and incredibly rewarding!

• Building and maintaining strong relationships with customers, store colleagues and management
• Engaging with customers, asking lifestyle questions, and recommending products based on this
• Promoting and representing the brand and products to store teams and customers
• Conducting product knowledge training sessions for all in store teams; including training on features and benefits as well as selling skills and may include demonstrating products
• Making the store an outstanding retail experience
• Maintaining brand, visual and operational standards

What can we offer you?

• Our amazing rewards platform Perkbox
• Free weekly coffee, sausage roll or vegan sausage roll
• Discounts on experiences, days out and holidays
• Eye care vouchers
• Discounted phone contracts
• Cycle to work scheme
• Employee assistance programme
• Tailored development plans and regular reviews

Required Knowledge, Skills, and Abilities

• Experienced working in a customer facing role, retail, or sales
• Personable, outgoing, engaging, and energetic
• Confident with the ability to communicate to customers, colleagues, and staff at all levels
• Eager to tackle challenges and change
• Self-motivated and a fast learner
• Persuasive and passionate about outstanding customer service