Job Description

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Be available to work evenings and 3 weekends per month.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

We promise that we will support you with training opportunities, career development options and our unique health & wellbeing focused benefits package. 

Required Knowledge, Skills, and Abilities

To succeed as a Client Service Advisor you will have;

• Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.