Job Description

Your role is to be a high performing, self-motivated and engaged team member who is really clear on what great in-store performance and customer service looks like. And working as part of a team to deliver store targets. As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them. Making every day better for our customers through personal experiences that count.

The main responsibilities of the role are:

• Being passionate about our products, services and brand and understanding what we offer as a business
• Working to and following our framework to make sure you are delivering a great personalised experience in store
• Delivering store targets – Building a rapport with every customer to create personalised recommendations that can enhance their digital lives
• Being aware of your own performance and the team performance and how you can contribute to our success
• Using in store systems and working compliantly and adhering to our policies and processes
• Taking ownership for your own development with support from your Store Leader, Territory Trainers, colleagues and Campus
• Supporting the Store Leadership team to open and close the Store
• Working with your team to take ownership of the store appearance. Taking pride in where you work
• Peer to peer coaching to really share best practice to help others

What we will give you:

• Superb accreditation programme with ability to earn over eleven pounds per hour
• 23 days holiday allowance
• Fantastic induction programme
• Learning and Development support
• Flexible benefits to suit you
• Discounted Virgin Media bundles
• Buy or Sell up to 5 days holiday
• Plus many more benefits

Required Knowledge, Skills, and Abilities

• Someone who is excited by working to targets, deadlines and achieving great results
• Someone with an outgoing personality who gets enjoyment from being part of a dynamic team
• Someone who has an interest in technology and mobiles and keen to improve that knowledge
• Somebody who has the ability to adapt easily to change positively