Job Description

You will be responsible for achieving the sales targets set and maximising revenue through the sale of add ons. You will deliver exceptional Customer Service to the customer and have a positive working relationship with both Sales Manager and the Marketing Manager.
Benefits

• Competitive basic salary and annual bonus
• Mileage Allowance
• 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
• Free private healthcare from your start date
• Company contributory pension scheme
• Life assurance – 3 x your annual salary
• Sharesave scheme
• Cycle to work scheme – up to £3000
• Support with a professional membership
• Denplan, GymFlex and many more…

More about this job…

• Achieve/Exceed forecast unit sales
• Determines customer needs – meets, greets, qualify, demos and closes through clear questioning and active listening
• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity
• Takes responsibility for all sales leads, including Connections / Serum
• Refer to IFA early in the process
• Manage their own development, to include external signage, show homes, sales area.
• Have detailed knowledge of all relevant purchase assistance schemes, alternative site, and house type options, to ensure every customer is offered a bespoke choice of sales and purchase options for them
• Work with the Site team to understand the progress of build of current plots and prospective plots in order to clearly communicate with the customer
• Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
• Conducting house viewing of our show properties to prospective homeowners
• Selling plots off plan and add-ons to new build properties (eg fixtures, fittings and accessories) to undertake market research and complete competitor analysis where required
• Maintain plot files and customer records in accordance

Required Knowledge, Skills, and Abilities

• Behave in line with our company values – Integrity, Caring and Quality
• Expertise in new build / planned developments
• A sales background with a proven track record of selling property off plan
• Experience working in a customer facing role delivering under pressure
• Experience in generating leads and sales through telephone-based business development
• Proven track record of achieving sales targets
• Proven track record of successfully completing the sales process with customers
• Strong negotiation and sales skills
• Ability to read property / plot plans and explain them to a customer
• Ability to understand and diligently follow process
• Strong IT skills including experience of using Microsoft Office and bespoke systems
• Ability to work as part of a team