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Customer Service Advisor
  • United Kingdom - South Gloucestershire - Bradley Stoke -
1 year ago
£ 21000 Per year
Customer Service Advisor
Permanent
Job Description

You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include:

  • Managing repairs and maintenance
  • Dealing with tenant arrears
  • Negotiating end of tenancy deposits
  • Complying with gas audits
  • Having a competent lettings legislation to help and support where necessary

What you get in return for a career?

  • 23 days annual leave increasing with long service
  • Pension scheme
  • Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA)
  • Outstanding discounts across retail, entertainment, travel and health

Required Knowledge, Skills, and Abilities

You’ll thrive when you’re communicating with our customers, partners and suppliers. You’ll need to be able to build rapport with customers with ease; so confidence conversationally and in writing is vital. Similarly, you will have confidence in your decision making capabilities - we want you to have ownership of decisions that will improve our customers` journey.

You will be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets, so if you’re determined and driven you will want to not just meet targets.


Reference no: 89555

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