Job Description

You’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.

Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.

Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.

Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.

Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.

Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.

Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

You'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all companies, financial education and support, recognition awards and discounts.

Required Knowledge, Skills, and Abilities

Knowledge. Be proud of your track record in developing high performing and engaged retail teams.

Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.

A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.

Customer Focus. Ensure the customer remains at the heart of everything you do.

Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.

Flexibility. Be there when your team need you, understand priorities and plan effectively.

Yourself. Bring your whole self to work and let your true personality shine through.