Job Description

You will be responsible for the tactical and strategic development of our customer’s freight and supply chain requirements. Your role will involve building and growing a partnership for future business activity with the customer. You will need to understand the customers’ business and supply chain strategy to ensure the company to match their requirements. You will work closely with the Team in developing enhanced solutions and service offerings for the customer while also identifying projects for ongoing process improvements

• Ensure that all the stations are clear on operational and quality requirements for the customer lanes.
• Monitoring the entire Customer branded shipping lanes from manufacturing and distribution sites into and within the customer region
• Support/produce agreed business management reports to applicable timelines and attended business review meetings
• Develop enhanced cost effective cold chain service offerings for client to ensure product integrity whilst in transit
• Arrange and propose cost effective solutions for outbound transportation whilst maintaining client delivery performance.
• Constant monitoring of customer satisfaction and clarification of queries
• Management and maintenance of rates structures, SOPs, KPIs etc...

In our benefits package:

• Salary reviewed annually
• Bonus / profit share
• Generous Annual leave allowances
• Company Pension
• Illness cover
• Paid family leaves
• Recognition awards
• Wellbeing supports
• Financial advisory initiatives

Required Knowledge, Skills, and Abilities

• 3 years minimum experience in freight and Logistics operations in a 3PL environment
• Understanding of the supply chain and technology to enable best process to be delivered for the customer.
• High level of MS Office user skills and experiences as well as strong analytical and problem-solving skills
• Dynamic individual with excellent interpersonal skills and high levels of self-motivation
• Self-starter with the ability to work on own initiative with minimum supervision.
• Ability to influence and align business managers to ensure client is fully supported
• High level of English fluency in a business context, both written and spoken