Business Administrator
Permanent
Job Description
- Greet customers in a polite and welcoming manner
- Assist customers and offer refreshments
- Answer incoming calls and website enquiries
- Assist with arranging and organising property visits
- Take accurate messages and assist with enquiries wherever possible
- Provide keys to contractors
- Maintain a tidy office and reception area
- Prepare the boardroom for meetings when required
- Work with Operations teams to provide efficient sales administration, to include:
- Property listings:
- Create new property activity records
- Order land registry title checks
- Register new instructions
- Create template letters and forms
- Brochure production
- Social media asset creation
- Follow & adhere to all internal and external compliance & best practise measures and procedures
- Manage Client Due Diligence process for clients and counterparties
- Adhere to best practice standards and procedures
- Liaise with clients to obtain necessary documents prior to marketing
- Ensure correct naming conventions are used on all property files
- G:drive organisation and maintenance
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans
- Update property listings
- Use of internal systems to search and download imagery
- Display knowledge of GDPR regulations
- Ensure clear desk & clear screen policies are followed
- Ensure confidential files are treated correctly
- Display knowledge of GDPR regulations
Required Knowledge, Skills, and Abilities
- Prior experience in a business support, administration or front of house role preferred but not required
- Flexibility, adaptability and a co-operative attitude
- Excellent standard of English grammar and spelling
- Calm under pressure
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player
Reference no: 89576