Job Description

• Order processing, maintenance and administration of price files, promotion calendars, management and recording of claims etc.
• Review of forecasted demand plan and stock availability to maintain service level
• Following up on all customer claims and ensuring timely payment of all invoices and issuing of credit notes
• Monitor and co-ordinate customer satisfaction and complaints
• Prepare monthly/weekly reports for the sales team ensuring the accuracy of data in conjunction with manager
• Prepare presentations and collect market data including both desk and field market research
• Proactively assist with processes (New line forms, pricing set up, code management)
• Proactively contribute to the sales/order closing process with existing accounts
• Build positive relationship with all accounts and contribute to good account management by driving solution of day to day customer issues
• Coordination and management of continuous improvement projects
• Flexibility in carrying out other tasks and responsibilities which may arise in order to achieve the overall purpose and success of the sales team

What can we offer you?

• Hybrid working option available
• Company phone
• Company laptop
• Discounted health insurance
• Subsidized canteen
• Free parking
• Cash sales on company produce available
• Flexibility of holiday planning
• Permanent contract

Required Knowledge, Skills, and Abilities

• Excellent organizational skills, attention to detail and time management capability.
• Full fluency in English language both written and spoken
• Excellent administration skills: Full competency required in all MS office applications: MS Excel (intermediate/advanced), PowerPoint (intermediate/advanced) Word, MS Teams
• Ability to work on own initiative to find solutions to day to day issues that arise as part of the sales/order process
• Ability to review and analyze data and prepare reports
• Excellent customer relationship skills, self-motivated with a strong work ethic
• Full driver’s license
• Experience in a similar role demonstrating above capabilities
• Knowledge of Foodservice sales, supply chain and customer service environment an advantage
• Experience in supply chain management an advantage
• Knowledge of reporting tools and data management applications an advantage