Being the first point of contact for general HR queries, taking ownership of queries and resolving them in a timely manner.
Taking full ownership of HR, ensuring employee information is accurate and up-to-date. Ensuring all documents required and signed are on file; and regularly auditing employee files.
Managing the recruitment process. Recruitment administration: screening and logging candidates’ applications; keeping candidates up-to-date on application status; organising and scheduling interviews; offer letters; preparing contracts; pre-employment screening; managing the on-boarding process; and issuing and obtaining back all new starter documentation.
Implementing and overseeing the induction process for all new starters: collate new starter paperwork; handle reference requests; schedule induction training modules as appropriate.
Implementing and administering employee benefits and incentive schemes.
Overseeing annual leave and absence process.
Document grievances, terminations, absences, and performance reports.
Acting as an employee advocate; able to convey employee issues and concerns to the HR Director for resolution displaying exemplary sense of maturity and confidentiality.
Working with the HR Director to roll out training and professional development programmes throughout the company.
Proactively identifying employee recognition initiatives to help create a fun and engaging working environment.
Providing administrative support to the HR Director with key employment processes, including inputting data and producing supporting paperwork, letters and correspondence.
Required Knowledge, Skills, and Abilities
At least 3 years’ experience in a similar role
CIPD Level 3 qualified (or higher) or working towards
Demonstrable understanding of relevant legislation and HR related compliance
Excellent organisational skills with the ability to manage and prioritise work load effectively
Excellent verbal and written communication skills
Ability to be discrete, approachable, reliable and to ensure confidentiality at all times
Attention to detail
Ability to work collaboratively in a team as well as on your own initiative
Flexible approach to work and willing to take on additional responsibilities as required.