Job Description

Your role as Assistant Manager will involve:

• Deputising for the Store Manager in their absence, ensuring operational and brand standards are upheld in store.
• Completing management tasks as required on shift, ensuring you have enough staff and resources as needed.
• Using our unique SleepPRO™ technology to ensure our customers choose the right mattress for them, giving them a perfect night’s sleep every night, building rapport with them to advise on Sleep wellness™.
• Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided).

Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career into Store Management and beyond!

It should be noted that due to the nature of our products being large and sometimes heavy, the role will involve you and your colleagues moving products around in-store to position them to sell, and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers.

Required Knowledge, Skills, and Abilities

We are looking for a current Assistant Manager or a senior level Sales Consultant with some team leadership experience to help coach and motivate your team with pride, passion and a positive 'can do’ attitude.

Someone who’s devoted, driven and daring.

• Devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs.
• Driven to ensure you meet your own targets and your team meet theirs. Ideally you will have helped to coach and develop your team previously and have confident communication skills, being able to track targets, spot sales opportunities.
• Being resilient and resourceful when you need to be, daring to try new things to help your store succeed.