Job Description

Overall purpose of the role

• Provide patients with an excellent standard of meal and snack delivery service.
• Support nursing staff in maintaining a clean and suitable environment at the bedside for meals to be eaten by patients.
• Uphold and maintain a high standard of cleanliness and hygiene in the ward kitchens and meal delivery areas.
• Support the Supervisor in providing a comprehensive meal service to meet the nutritional and environmental needs of the patient.

Duties of this role include:

• Prepare patients and their environment for meals.

• Ensure that all utensils, plates, cutlery and cups are within easy reach of the patient.

• Refresh the water and glasses at least three times a day.

• Deliver meals, ensuring the patient is offered choice and alternative food/supplement as required.

• Meals served will be presentable and appetite inducing.

• Meals served will meet with the patients nutritional requirements.

• Has an understanding of how a patient condition/procedure may impact on appetite and ability to eat/drink.

• Assist the patient to eat and drink whenever necessary reporting any concerns to the Head Housekeeper and nurse caring for the patient.
• Alerts the relevant person when there are changes noticed in the patients ability to eat/drink

• Undertaking the day to day cleaning of patient, public and employee areas.
• Housekeepers undertake a range of services throughout the client’s facilities.
• Maintaining a safe and pleasant environment for patients, visitors and client employees.
• Replenishment of linen and consumables.
• Flexibility to work in all departments (including theatre areas) and at other client sites where appropriate and as requested
• Any cleaning duties required by manager, department and colleagues

Required Knowledge, Skills, and Abilities