Job Description

• Maintain and monitor stationary requirements
• Post duties cover, including all incoming and outgoing couriers
• Cover reception from time to time and meet and greet clients, staff and visitors to reception
• Answer the telephone in a professional and timely manner
• Scanning/photocopying/binding as required
• Ensure the office is presented to a high standard at all times particularly the communal and client facing areas
• Ad-hoc duties as required (i.e. going to get milk and provisions)
• Ensure the appropriate health and safety procedures are followed such as the fire procedure
• Assist with general administration tasks.

We are looking for candidates who have a friendly nature, who will welcome our clients who visit the Cambridge office in a professional and courteous manner. You will ideally have a previous working background within a customer facing environment, ideally front of house, with good IT skills, ideally in Microsoft Outlook and Word. Full training will be given to the successful candidate on all our internal systems.

Credible customer service skills are key to the success of this role , candidates from the hospitality/retail industry who already have gained skills in Customer Service and looking to change their working hours to a Monday to Friday role would be very suitable for this role, and we would welcome your application as well as any candidate with skills in this area.

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

Required Knowledge, Skills, and Abilities