Job Description

You’ll be benefiting from an experienced practice team and exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.

• Oversee reception and staff rotas
• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments, answering the phone, updating patient records
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Making patients aware of dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

Our offer to our Lead Receptionists:

• Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
• Good remuneration package
• Competitive staff benefits including discounts in huge range of retailers
• Uniform provided
• Cycle to work scheme
• Friendly team environment
• Modern computerized dental software system
• Opportunity to work at other practices in the local vicinity

Required Knowledge, Skills, and Abilities

• You are confident leading a team
• You have the ability to keep calm and professional in a fast-paced environment
• You have previous administration or reception experience
• You are positive and enthusiastic with a great customer focus
• You are efficient with Microsoft Word and Outlook
• You have SOE/R4 experience (preferred not vital)
• You have strong communication and organization skills