Job Description

We are looking to speak to confident and clear communicators that are interested in progressing their career in Customer Service.

• Inbound calls from current customers
• Provide relevant advice to customers primarily by phone and chat
• Using your product knowledge to solve problems for customers
• Keeping yourself up to date with business and product information
• Effectively managing a database through accurate and efficient data entry
• Adhering strictly to data protection and confidentiality laws
• Ad hoc duties as required

Required Knowledge, Skills, and Abilities

• Previous Customer Service experience
• Previous sales or retail experience
• Excellent verbal and written communication skills
• A high level of accuracy and attention to detail
• Strong computer skills are essential
• Proven ability to deal with problems and solve them effectively
• Ability to work well either individually or as part of a team