Job Description

You'll the lynchpin between clients and our on-property teams. The epitome of intuitive customer service and a reliable messenger for all the little details that make a stay memorable. You’ll contribute to our commercial growth strategy.

• Unfaltering communication skills 
• Obsessive attention to detail
• Enthusiasm for planning and organization 
• Innate customer-centric attitude
• Natural, un-salesy sales ability - on the phone or in person
• Experience in a customer-focused role

In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), personal growth opportunities, wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

Required Knowledge, Skills, and Abilities