Job Description
Your key responsibilities will include:
- Delivering upon the Service Core Process and Vindis Aftersales Experience as per the training, guidance and expectations given.
- Demonstrating alignment with, and engagement in, a robust customer communication strategy.
- Maintaining electronic records in a complete and accurate manner.
- Developing effective working relationships with the Workshop Team and ensure that the flow of information from the initial front-of-house experience is timely, accurate, clear and consultative.
- Being integral in contributing to the delivery of a quality culture that is focused upon first time fixes.
- Effectively utilizing the tools and resources available to you to become specialist in your area.
This is an exciting opportunity for an individual that is seeking career development inan innovative and dynamic organization.