Job Description

• Extensive diary management – organizing meetings, booking meeting rooms, avoiding clashes, and prioritizing where necessary.
• Booking flights, accommodation and creating itineraries for all travel.
• Keeping diaries up to date with events and annual leave.
• Collating and submitting expenses when given.
• Ad hoc support including printing / copies, getting lunches, errands, booking restaurants, relocations.
• Creating presentations/ documents and issuing pre-reads / follows ups when required.
  • Monthly KPI reports (Ops)
  • Executive Meeting Decks
  • Org charts
  • Meeting minutes (Ops Leadership Team Meeting, Ops Executive Meeting)
• Organizing away day events when required.
• Provide support to other Exec members when on Cambridge site.
• Liaising with facilities teams for Executives needs / requirements.
• Filing of patent documents when received in the post.
• Purchase Orders.
• Joint management of database and creation of NDAs from NDA inbox.
• Use of company card to support Exec (and their respective Leadership Teams where appropriate).
• Dealing with telephone / email enquiries.
• Booking meeting rooms and conference facilities.
• Ordering stationery and office sundries.
• Greeting and signing in visitors.
• Entry card / ANPR management.
• Creating purchase orders as requested and delivering them once received for NPD, Quality and Manufacturing Depts.
• Main point of contact for Park Facilities Management. Distributing messages from the park to colleagues.
• Being main point of contact for Accounts Payable – sending across invoices etc.
• Being main point of contact for IT Department.
• Support for People Team when on site.
• Assisting with resolution of Service Desk (IT) requests.
• Creating, maintaining, and managing NDA filing system.
• Creating welcome packs for new starters.
• Arranging monthly lunches.
• Arranging internal and external conferences / events / away days.
• Arranging Christmas Party.
• Use of company card to support Cambridge site – e.g., test purchases, sit stand desks.
• Submitting monthly expenses.
• Organization of office space. Orchestration of office moves / building works.
• Maintenance of office (repairs, lighting etc.).
• Arranging Internal Launches.
• Organizing “mood boosters” – e.g., afternoon tea, tuck shop, fruit etc.
• Sending out communications to general office with updates on behalf of various functions.
• Tours for visiting ghd colleagues.
• Main point of contact for all office / park related queries.
• Organizing removal of WEEE and 3D print waste.
• Signing for deliveries and distributing to relevant staff – manual handling training required.
• Arranging outgoing deliveries / collections (DHL / Royal Mail / Courier).

What benefits are available?

• 8% pension scheme
• Cashback Healthcare
• Cycle to work scheme
• Friends and Family discount on ghd products
• Partner Discounts
• Discounted Rail Travel
• Generous Holiday Entitlement
• Salary Sacrifice
• Employee referral scheme

Required Knowledge, Skills, and Abilities

• Experience of working in an office/ facilities management role.
• The ability to work calmly and effectively in a fast-paced environment without supervision to meet tight deadlines under pressure.
• Excellent organization skills, with the ability to anticipate requirements and with the aptitude to priorities own workload.
• Flexible and adaptable to commit fully to this highly demanding role, working late hours if needed.
• A confident, assertive, and resilient personality with a positive and proactive approach and the ability to build strong working relationships.
• Possess clear ability to work with pace, accuracy, discretion, and professionalism.
• Excellent oral and written communication skills.
• Attention to detail.
• Must be computer literate and be proficient with MS applications.
• Fire Aid qualification or prepared to train.
• IOSH Managing Safety Qualification.