Job Description

• This role also involves office based administration supporting the maternity service managing referrals, phone lines, preparation of clinics and many other administration tasks.
• You will need to have initiative and be able to cope with working in a very busy and demanding environment.
• They will also need to have a friendly and calm manner.
• The candidate would need to be flexible and able to work shift patterns.
• The post holder is one of a team of Administration Clerks providing a clerical/administrative support for the Consultants and their respective medical teams within the Obstetrics and Gynaecology Directorate.
• You will deal directly with patients and relatives over the telephone and in person, accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.
• You will use your initiative when dealing with sensitive information, difficult, distressed and emotional patients and have empathy.
• You will be required to work with minimal supervision and have the ability to work under extreme pressure and be able to exercise sound judgement and decision making skills.

Required Knowledge, Skills, and Abilities