Job Description

• Offering support & providing answers over the phone to the client banking customers.
• Provide support to customers on a range of products and services.
• You could be resolving straight forward queries to complex problems, which will require you to investigate and escalate.
• Build relationships with customers over the phone.
• Meet service level agreements with customers and your team.

Benefits:

• Competitive Salary.
• Training & Coaching development programmes.
• Educational support to receive your qualification in Banking.
• Subsidised Canteen.
• Casual dress code.
• 21 days paid annual leave plus 10 bank holidays per year.

Required Knowledge, Skills, and Abilities

• Pass Grade in Ordinary level leaving cert Maths and English or equivalent.
• Good communication skills.
• Problem solver.
• Strong Team Player skills.
• Enthusiastic and professional attitude.