Job Description

The successful candidate will be reporting to the Internal Sales Manager, and will be required to assist with all administration activities necessary to support the Internal Sales & Hire department. This is a critical role within the Ischebeck Inform business, that will help increase efficiencies and support the business to achieve their goals.

• To support & liaise internally with colleagues & external agencies
• Dealing with customers / reception face-to-face
• Manning the telephone, dealing with enquiries
• Credit card payments & petty cash reconciliation
• Invoices & POD, query resolution
• Courier booking
• Liaise with drivers to ensure full & correct paperwork
• Daily transport schedule & route information
• Filing – sales related correspondence, yard & office picking lists etc
• Reception cover, meeting preparation, holiday/absence records, archiving
• Any other duties or responsibilities that may reasonably be asked of you by your Manager or other officers of the Company in the course of its normal business

Required Knowledge, Skills, and Abilities

• Excellent telephone manner
• Good people skills
• Ability to listen & clearly understand instruction
• Proficient in Microsoft Word, Excel spreadsheet, Outlook email/calendar/contact details, Sage accounts, printing off invoices/POD
• Quick learner, ability to pick up things quickly
• Passionate about quality, detail & accuracy in your work
• Organised & methodical with your approach to your workload
• Friendly, cheerful, positive & motivated to work within a growing business
• 5 GCSE passes (grade C/5) or equivalent. To include Maths & English Language
• 3 – 5 years previous experience in an administration environment
• 3 A level passes (C or above)
• Previous knowledge of booking transport / couriers, fuel receipts & mileage