£9.09 - £10.4 Per hour
Administrator
Temporary
Job Description
- To provide administrative support / co-ordinate all clinical student recruitment including ordering of IT equipment, reviewing and monitoring internal paye forms, annual leave cards, personnel files and other associated processes.
- To use electronic patient management system to register, process, check, update and discharge patients
- To type appointment letters, clinical letters and discharge letter using both copy type and audio typing
- To maintain and update accurate patient records is accordance with standard operating procedures including scanning, filing, audio and copy typing
- Respond to all queries, correspondence and issues within department in relation to specialist services
- Support the management of the 18 week wait list, escalating any issues to the clinical lead.
- Prioritise and manage own workload
- To support the admin team leader in introducing changes to administrative systems in line with service modernisation and integration.
- To support any audits required by the services relating to this department
- To produce information and data relating to the services relating to this department, as required
- To cover the reception desk and phones if required
- To greet patients at reception and book them into clinic appointments if required
- To participate in administration meetings and share good practice amongst peers within the organisation
- To work on the phones, answering queries and redirecting calls, as and when required.
Required Knowledge, Skills, and Abilities
- Educated to NVQ 3 level or equivalent qualifications or equivalent relevant admin experience
- Administration experience
- Experience of collating and monitoring data
- Experience of prioritising work autonomously
- Experience as working as part of a team
- Experience of supervising staff
- Experience of working with the general public
- Experience of making decisions
- Use of Microsoft applications, Word, Outlook Excel, databases
- Good and accurate typing skills with a minimum of 60 word per minute
- Excellent communication skills, with a friendly professional manner
- Able to communicate verbally and through other media such as emails
- Able to work under own initiative, be able to prioritise work and be well organised
- Ability to meet deadlines
- Numerate
- Have good attention to detail and to be able to check own work
- Able to use judgement and initiative to resolve issues
Reference no: 90652