Job Description

• To have a strong working knowledge of the patient care process within the care systems.
• To assist in the collection and recording of data relating to individual patient pathways. Communication of this information to relevant parties e.g. members, GPs, lead clinicians.
• To assist with collection and analysis of data for specific audit projects when required, this may include the development of proforma’s, templates and other tools.
• Knowledge of Trust Policies regarding Data Protection and security of Information and their application within the workplace.
• To maintain accurate filing systems (electronic and manual) to ensure efficiency in producing desired information.
• To order patient notes as requested.
• To provide facilitation and administration cover when required administer for local MDT meetings. This may require cross site travel.
• To document and circulate minutes of meetings, manage electronic diaries, book training and meeting rooms, organise related documentation, update attendance databases and support where necessary.
• To be conversant with Infoflex database and Microsoft suite of applications.
• Assist in Audits including data analysis and presentation.
• To be flexible with working hours as the service requires- including some longer days
• The post holder will be constantly dealing with data and listening to discussions about palliative/end of life care for patients, which at times can become emotionally demanding.
• To attend non-clinical Mandatory Training in line with Trust policy
• Have a full driving licence as some travel off site may be required

Required Knowledge, Skills, and Abilities