Job Description

The role will support the Personal Lines Director, Scheme Manager and Personal Lines Team by providing full administration support.

• Assist with the production of documents for clients relating to schemes, renewals and mid-term alterations within appropriate timescales.
• Dealing with telephone, post or email queries on a daily basis
• Liaising with clients and insurers when required.
• Creating client documentation
• Providing assistance to colleagues’ workloads/client queries.
• Taking card payments from clients
• Setting up insurer direct debits
• Maintaining effective diary system and chasing outstanding diary entries on a daily basis
• Collating meeting notes/documents, documenting meeting & actions when required

Required Knowledge, Skills, and Abilities

• Excellent Communication and organisational skills
• Previous experience of working with an administrative role would be advantageous but not essential as full training will be provided.
• Strong attention to detail