Administrator
Full Time
Job Description
- Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to company, Data Governance and Outsourcing
- Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
- Respond to queries from Clients, Investors, Fund Managers or internal Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
- Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
- Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
- Support management in department initiatives, projects, risk mitigation
Required Knowledge, Skills, and Abilities
- 2-4 years experience in financial services, fund administration, asset management, banking or client service
- Knowledge of processes and related functionalities
- Ability to demonstrate leadership/responsibility within a team, fund administration or relevant industry
- Demonstrate an ability to problem solve and provide guidance, assistance when required
- Attention to detail and accuracy
- Client/customer service experience
- Time management and organizational skills with ability to prioritize and meet deadlines
- Professional written and verbal communication skills
- Demonstrate business logic and risk adverse approach to processes
Reference no: 90785