Job Description

• Preparing despatch documents and providing a collection/delivery request sheet
• Arranging reject returns, logging when received back on site
• Returning signed POD documents to Commercial Office, highlighting any discrepancies
• Logging onto customer portals to book shipping slots and ASN’s (UK only)
• Providing transport booking details for purchase orders raised by Commercial office
• Reporting production delays to Commercial Team
• Advising of collections not made by couriers
• Creating a dispatch log of all shipments
• Sage data entry

Hours: Monday to Friday 9am - 5pm

Required Knowledge, Skills, and Abilities

• Must be happy to work as part of a team
• IT skills an advantage
• Knowledge of MS Excel and Word
• Attention to detail
• Level 3 or above in GCSE in English & Maths
• Sage Line 50/CIM50 MRP an advantage, but not essential
• Confident and experienced with business emailing
• Confident to learn telephone expediting
• Dealing with incoming calls and redirecting to correct person
• Any other duties as required