Job Description

You will be expected to undertake a variety of administrative tasks such as:

• Management of a new patients referral through the electronic system and allocation to an appropriate clinician as required.
• Deal with any queries that arise, passing to the clinical team as appropriate
• Respond to telephone enquiries appropriately.
• Perform administrative tasks as necessary including photocopying, faxing, scanning, data processing and database management in support of the operational functions.
• Be prepared to work within a larger multidisciplinary team, including providing cross-cover of other positions in times of leave or other absences (sickness, compassionate etc)
• Be able to communicate effectively via telephone, email and during face-to-face discussions with patients, Consultants and visitors.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Required Knowledge, Skills, and Abilities

• Essential: IT Literate – MS Office Skills
• Excellent communication skills
• Be prepared to work as part of a team
• Maintain patient confidentiality