Job Description

This is a key role in ensuring the patient journey into the hospital runs smoothly and professionally. You will also be responsible to communicating with patients on the telephone and welcoming them together with the associated patient administration. You will also closely liaise with various surgical consultants and medical specialists.

Benefits:

• Contributory pension scheme
• 25 days’ annual leave plus 8 day’s Bank Holiday
• Private Healthcare and Life Assurance
• Free onsite parking and a subsidised staff restaurant
• Access to our employee Ramsay Discount Programme
• Wellbeing centre and access to 24/7 employee assistance line

Required Knowledge, Skills, and Abilities

• A friendly and professional approach combined with excellent customer service skills
• Must possess excellent IT skills and meticulous with an eye for detail
• Experience working in a customer facing role
• Be flexible to work hours on a shift rota any day of the week