Sales Executive
Full Time
Job Description
- Managing a team of high achieving sales executives
- Ability and experience in explaining what is driving your team s performance in a concise and data driven way
- Identify and grow talent and lead motivate a team of direct reports
- Coaching and developing your team to achieve their goals
- Acting as leader among peers and showing ability to support and influence the peers successfully
- Supporting Operations Manager in the supervision of the entirely team, acting as point of contact for the Team Leads group in relation to projects and initiatives
- Ensuring the delivery of a world class customer experience
- Working closely with Training, Quality, and Reporting Teams to ensure the best possible operational experience for the client
- Conducting daily huddles, weekly wrap up meetings, and monthly one on ones with your team
- A focused approach to driving innovation and change initiatives within your team
- Organizational skills and detailed orientated approach to problem solving
- Prioritization of tasks and working to tight deadlines
- Being responsible for team morale and driving productivity
- Understanding program policies and procedures and ensuring team adherence to these is managed effectively
- Work with your team to adopt changes in workflows processes and procedures
Required Knowledge, Skills, and Abilities
- Proven track record of performance on all current KPIs
- Strong interpersonal skills
- Coaching background advantageous
- Ability to work on own initiative while in a Team environment
- Excellent organizational time management abilities
- Analytical approach to problem solving
- Ability to establish and maintain key relationships across all Teams
Reference no: 90809