Job Description

• Compiling data levels each morning and reporting these to management
• Data matching the data received to find any duplicate files and close off for the team.
• Closing any files notified by agents
• Keeping logs of the files closed and any tasks duplicated per file
• Answering incoming based estate agent calls
• Adding client referrals to our conveyancing system
• Retrieving group voicemails and emailing them to the team
• Calling clients for payments
• Calling estate agents after voicemails have been left

Working hours

• Normal weekly hours are 9.00am – 5.30pm (Monday to Thursday) 9.00am – 6.00pm Friday and one Saturday per month from 9.00am – 4.00pm, however flexible working hours are encouraged in line with the agent/business peak time and requirements.

Required Knowledge, Skills, and Abilities

• You will be a self motivated individual works well as part of a team, and able to work on your own initiative.
• Highly organised individual who works well under pressure.
• Have excellent communication skills with a customer centric telephone manner
• Able to create and maintain relationships with customers and clients
• Good Systems skills including basic Excel Skills