Job Description

Accountabilities

• Direct the work of the Assistant manager and Cleaning Supervisors ensuring all areas are cleaned to the required standard.
• Recruit, induct and development Cleaning Supervisors and cleaning operatives. This will include conducting annual appraisals; conducting weekly team briefs and fortnightly 1:1 meetings as well as performance management.
• Monitor cleaning budget and identify efficiency savings.
• Responsible for contract compliance through conducting monthly audits using Ecat tool and providing monthly updates to the account manager and client on performance.
• Ensure compliance to health and safety legislation to develop a safety conscious culture.
• Establish strong working relationship with client to raise Sodexo's profile and develop new business opportunities.
• Enforce relevant statutory and company health and safety compliance on site, including maintenance of cleaning equipment, waste disposal, M & E PPM, accident & near miss reporting.
• Provide a Termly Report in preparation for the Client meeting to include review of training, health and safety and team developments.

Key Performance Indicators (KPIs)

• Labour, consumables, chemicals and cleaning materials will be controlled in line with agreed budget each month.
• Staff performance will be managed, regular feedback will be giving and output measured.
• Staff will be fully trained and engaged.
• Client expectations will be exceeded and 'Clients for Life' process will be implemented on site(s).
• Cleaning standards will be delivered in line with contract, or exceeded.
• Work processes will be improved continuously to ensure efficient service delivery
• Robust and transparent accounting procedures will be maintained.
• The working environment will be safe and staff will have the necessary equipment to carry out their duties environment
• Green Safegard audits
• New business opportunities will be identified
• There will be close support provided to Account Manager with unit budget and forecast (as and when required.
• Carry out weekly and monthly consumable stock takes.
• High performing survey results.

The Successful Applicant

Essential

• Previous experience of managing and leading large and diverse teams
• Think strategically & ability to solve problems and implement appropriate actions
• Previous experience of working in standards driven/compliance environment
• Strong knowledge of health and safety and COSHH regulations
• Ability to prioritise and deploy resources effectively
• Previous experience of conducting audits and undertaking risk assessments
• Client relationship/stakeholder experience
• Awareness of quality management systems e.g.ISO
• Influencing & negotiating skills
• Audit compliance with external auditors

What's on Offer

This is a temp to perm role to start immediatel

Required Knowledge, Skills, and Abilities