Job Description

To assist the team with daily duties to ensure the smooth running of the office.

• Answer customer calls and supporting them
• Dealing with postal duties
• Emailing customer queries and helping with any that need a resolution
• Putting together training packs
• Issuing online links to delegates
• Printing certificates for course attendees
• Laminating documents
• Assisting with sales queries

Required Knowledge, Skills, and Abilities

• Excellent communication skills, both written and verbally
• Ability to prioritise work
• Good customer service skills
• IT literate, Word and Outlook and Xero would be advantageous
• Self-motivated and pro-active
• Have a demonstrable record of meeting this job description