Job Description

This is a diverse role which will involve taking on the daily running and dispatch of the business working with high quality products in an environment where everyone is passionate and takes pride in their job role.

Responsibilities include:

• Telephone & Email enquiries
• Processing Orders
• Invoicing
• Payment Requests
• Liaise between suppliers and warehouse
• Building strong positive relationships
• Ensure smooth transition of goods from production – delivery – despatch
• General Admin – filing / note taking / diary action points
• Orders can be complex and go through a rigorous checking system so attention to detail and a strong duty of care is absolutely essential to the person taking on this role.

Required Knowledge, Skills, and Abilities

• Excellent Telephone Manner
• Customer Service Experience
• Multi Tasking on a daily basis
• Highly Organised
• Pro-active & Forward Thinking
• Attention to detail
• Willingness to learn
• Sage 50 and Excel would also be a huge benefit
• Ideally you will have experience or knowledge of working with trade customers or within the wholesale industry but again this is not essential.