Job Description

As the face and voice of our business you will have a passion and ability to give amazing customer service.

As a lone worker you are fully responsible and accountable for your branch and your customers, you are not managing a team but rather yourself, your time and your branch. You will enjoy and be confident on the phone talking to our customers and enjoy working towards targets that give you the opportunity to earn more!

Your role is to purchase vehicles from our customers who make an appointment to come and see you. You will turn leads generated by our website into purchases and constantly keep busy whilst being on the lookout for new business, booking in new appointments.

Ideally with a sales / customer services/ retail background, we are looking for an individual who wants an exciting challenge, who can work well on their own and who wants to grow with the business.

The position would suit an experienced Sales Executive, Retailer or Hospitality professional with exceptional customer service skills who is used to working independently as this role is lone working.

Required Knowledge, Skills, and Abilities

You must be able to:

- Contact prospects and prioritise diary to achieve appointments and meet targets

- Work productively, effectively and independently

- Keep self-motivated and build effective relationships both internally and externally

- Use and understand our bespoke booking system and be IT literate.

- Attend training on a regular basis to maintain product knowledge

- Work full time on 48-hour shift pattern over 5 days (including lunches)

- Work every Saturday and Sunday with rest days predominantly occurring between Monday-Friday

Essential Skills & Experience:

- A current full UKmanual driving licence

- Experience of working in a target driven sales environment

- Customer focused with excellent communication skills and telephone manner

- Ability to persuade and negotiate

- Ability to work well under pressure and by yourself

- Ability to organise and prioritise own workload

- Excellent administration skills

- Flexible on travel to multiple local sites