Job Description

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guest’s services.

You should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

• Handle complaints and specific customers requests
• Keep updated records of office expenses and costs
• Schedule shifts
• Troubleshoot emergencies
• Ensure proper mail distribution

Required Knowledge, Skills, and Abilities

• Problem-solving skills
• Hands on experience with office machines
• Proven work experience as a Front desk manager or Reception manager
• Good organizational and multitasking abilities
• Thorough knowledge of customer service, office management and basic bookkeeping procedures