Job Description

This is a full-time temporary role for an ongoing 7 months with a view to extend the contract further. The responsibilities of the role will include:

• Supporting Correctional Centre leavers to engage with drug treatment and making best use of license conditions where they are required.
• Central administrators will have responsibility for receiving and recording on relevant approved databases, the notification of community appointments set up by prison healthcare.
• They will be required to identify to whom they will be expected to send an email filling in the personal information, treatment provider and appointment date[s].
• This will be followed up within 15 days to check if the POP attended the arranged drug treatment appointment
• General administrative duties e.g. answering the phone, responding to emails, filing, sending letters etc.

Required Knowledge, Skills, and Abilities

• Good excel skills
• Good accurate recording and record keeping e.g., Delius
• Good organization skills
• Ability to communicate efficiently via phone, email etc. and to remote workforce
• Ability to work on own initiative
• Good customer service