Job Description

• Ensure effective and efficient customer service levels are maintained within the warehousing department by:
• Keeping stock control systems up to date and making sure inventories are accurate
• Transferring goods onto warehouse Management systems
• Organization of labor for any re-work required
• Booking in containers
• Printing labels for FLT drivers
• Scanning of paperwork for customers
• Management of In and Out paperwork and updating on any relevant systems
• Checking goods inward
• Building loads and allocation
• Printing of delivery notes
• Briefing drivers on a daily basis on out loads and deliveries
• Supporting with customer visits and stock checks ensuring quality of service they receive is up to their required standard
• Raise purchase orders and carry out required administration for this function
• Monitor warehouse requests inbox
• Raise transfer orders and carry out required administration for this function
• Locate stock on the control system
• Chase deliveries from suppliers and advise Manager, Transport teams and supervisors of any delays
• Deal with stock requisitions
• Manage the returns
• Aid with cleansing of control system in association with the Manager
• Carry out general stock administration
• Speak to suppliers regarding prices
• Achieve all set standards for the delivery/ordering of all items of stock and to achieve KPI targets using relevant systems
• Contact internal customers to resolve any queries or problem that may arise with paperwork
• Responding to and dealing with customer communication by email and telephone
• Encouraging teamwork within the workplace by displaying the correct behaviors towards all members of the teams
• Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Manager

Required Knowledge, Skills, and Abilities