Job Description

To carry out services as required at customer sites, install, fit, collect, and exchange units/products thereby ensuring excellent service at all times.

Key Responsibilities

• Provide excellent customer service
• Ensure all stock and services supplied to the customer are suitable and appropriate
• Always deliver the customers' promise
• Report service deficiencies to the line manager where relevant
• Report all vehicle defects to the service team leader immediately
• Report all accidents and incidents to the service team leader immediately
• Adhere to company Health Safety and Environmental policies and obligations
• Complete all documentation and fleet management processes for vehicles
• Complete all service delivery documentation using hard copy paperwork
• Adopt driver best practices
• Ensures all customer service stock is loaded and unloaded correctly for each trip
• The company vehicle must be kept clean and tidy at all times

Benefits

• A competitive salary package
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• Access to Company pension
• Refer a Friend bonus
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

Required Knowledge, Skills, and Abilities

• A full clean Irish driving license
• Can do attitude
• Ability to meet deadlines
• Excellent communication skills both written and verbal
• Strong commitment to delivering customer excellence
• Flexibility to go above and beyond
• Strong organization skills to effectively manage and priorities workload
• Good eye for detail with a high level of accuracy
• Ability to use own initiative and have a positive ‘can do’ attitude