Service Advisor
Full Time
Job Description
- Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
- Ensure all administration associated with the role is completed correctly and within agreed timeframes
- Ensure you consistently deliver a first class experience to all our customers.
- Keeping updated on new products and services to be able to advise our customers accordingly
- Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion
Required Knowledge, Skills, and Abilities
- We are obsessed with our customers! You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome
- Flexibility on working hours due to the opening and closing times of our stores
- You are a strong communicator with the ability to tailor your style depending on the audience
- You are self-motivated, outgoing and energetic
- You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics
Reference no: 91137