Job Description

• Receive and handle telephone enquiries
• Communicate effectively with customers and clients
• Respond to customer enquiries in a confident and knowledgeable manner
• Where necessary manage and resolve customer complaints
• Meet required individual and team targets
• Ready to always act in a compliant and secure manner

Benefits

• Career Development and Progression
• Health Insurance Scheme
• Employee Referral Scheme
• Leap Card Tax Saver
• Close proximity to Dart Station
• Cycle to work scheme
• Sports & Social Club
• Discounted Personal Training Circuit Classes
• Employee Assistance Programme

Required Knowledge, Skills, and Abilities

• Excellent attention to detail
• Motivated
• Previous customer service experience preferable but not essential
• Excellent communication skills; verbal and written
• Enjoys working as part of a team
• Problem solving abilities 
• Results orientated
• Good IT skills, particularly in word, excel and outlook