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Customer Service
  • United Kingdom - Ireland - Dublin -
2 years ago
£ 28000 Per year
Customer Service
Full Time
Job Description

We support the retailer network in the aftersales area of their business to assist growth and achieve joint objectives. This is an exciting opportunity where you’ll be involved in a variety of key tasks including the following:

  • Raise Retailer bonus payments.
  • Raise sundry invoices/credits.
  • Aftersales Administration
  • Internal parts requisitions for overall business and Financial Services, internal re-charges, parts stocking and management.
  • Infrastructure ordering for Retailers and customers.
  • Hire drive and corporate hire parts pricing.
  • Communication with Retailer network around aftersales products and programmes.
  • Co-ordinate Retailer marketing materials and activities around aftersales products and programmes.
  • Management of Lifestyle and Accessories promotional materials, references and purchase points.
  • Administrative support for Retention Programme including liaising with Service consultants and Retention Managers within the business.
  • To continue to succeed we must transform how we do business, focusing on our customer experience as our primary source of differentiation going forward.

Required Knowledge, Skills, and Abilities
  • You will be currently studying for a undergraduate degree in Business or a related subject that includes undergoing a 12 month student work placement and be on track to achieve a 2:2 or above
  • Automotive experience is an advantage
  • Self-motivated with good verbal and written skills to be able to work with UK teams remotely. Good attention to detail and high levels of accuracy and ability to work flexibly across a number of different and varied tasks.
  • Good understanding of Microsoft programmes to include PowerPoint, Outlook and Excel.

Reference no: 91144

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